Services

CUSTOMER ENGAGEMENT

Our Team is Your Team

Our customer engagement team, made up of seasoned healthcare IT professionals, is your partner in assuring successful implementation and world class support from the moment you choose ASCEND. Knowledgeable team members will provide ongoing consultation, maintenance, and support throughout the lifecycle of your business relationship with ASCEND.

  • Leveraging over thirty years of collective cardiovascular IT project management experience, your project will be led by highly experienced professionals using reliable project management methodologies that have been refined and polished over the years to ensure successful project implementation outcomes.
  • Providing clear and frequent communication is core to our mission. We pride ourselves in being approachable and accessible to our clients in order to preserve a transparent and straightforward project management delivery process.
  • Applying real-world clinical experience and product expertise, clinical applications specialists will evaluate current state workflows and recommend future state workflows that will enhance the clinical experience and promote better standards.
  • Utilizing the flexibility built into ASCEND CV, clinical applications specialists will work with you to tailor ASCEND CV reporting to support best practices and workflows.
  • Offering an average of 19 years of IT experience, the ASCEND technical services team will ensure the successful setup, configuration, deployment, and maintenance of your ASCEND implementation.
  • Realizing that seamless integration and system uptime is essential to patient care, our team will guarantee that ASCEND data flows consistently and reliably within your enterprise.

or call (844) 413-2610

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